Deliveries take place in 1-3 business days from the time of order (placed by 12:00 noon). In the south and islands, an additional day may be required. Exceptional delays may occur (see below).

From the time of shipment to the time of delivery you will always be able to know where your order is.

Shipments are entrusted to the most experienced couriers to ensure that your order always arrives in perfect condition.

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Shipping

NATION SHIPPING COST DELIVERY TIME
Austria 0-199 € = 7,9 €
>199 € = FREE
2-3 business days
Belgium 0-69,99 € = 9,9€
70-199 € = 7,9 €
>199 € = FREE
3-4 business days
Bulgaria 0-69,99 € = 12,9€
70-199 € = 9,9 €
>199 € = FREE
3-4 business days
Czech Republic 0-69,99 € = 12,9€
70-199 € = 9,9 €
>199 € = FREE
4-6 business days
Croatia 0-69,99 € = 9,9€
70-199 € = 7,9 €
>199 € = FREE
4-6 business days
Denmark 0-69,99 € = 9,9€
70-199 € = 7,9 €
>199 € = FREE
3-4 business days
Estonia 0-69,99 € = 15,9€
70-198,99 € = 11,9 €
> 199 = FREE
4-6 working days
Finland 0-69,99 € = 15,9€
70-198,99 € = 11,9 €
> 199 = FREE
4-6 working days
France 0-199 € = 7,9 €
>199 € = FREE
2-3 business days
Greece 0-69,99 € = 15,9€
70-198,99 € = 11,9 €
> 199 = FREE
4-6 business days
Germany 0-199 € = 7,9 €
>199 € = FREE
2-3 business days
Ireland 0-69,99 € = 15,9€
70-198,99 € = 11,9 €
> 199 = FREE
4-6 working days
Italy 0-89 € = 5,9€
> 89 € = Free
1-3 business days
Latvia 0-69,99 € = 15,9€
70-198,99 € = 11,9 €
> 199 = FREE
4-6 working days
Lithuania 0-69,99 € = 15,9€
70-198,99 € = 11,9 €
> 199 = FREE
4-6 working days
Luxembourg 0-69,99 € = 9,9€
70-199 € = 7,9 €
>199 € = FREE
3-4 working days
Netherlands 0-69,99 € = 9,9€
70-199 € = 7,9 €
>199 € = FREE
3-4 business days
Poland 0-69,99 € = 12,9€
70-199 € = 9,9 €
>199 € = FREE
3-4 business days
Portugal 0-69,99 € = 12,9€
70-199 € = 9,9 €
>199 € = FREE
3-4 business days
Romania 0-69,99 € = 12,9€
70-199 € = 9,9 €
>199 € = FREE
3-4 business days
Slovakia 0-69,99 € = 12,9€
70-199 € = 9,9 €
>199 € = FREE
3-4 business days
Slovenia 0-199 € = 7,9 €
>199 € = FREE
2-3 business days
Spain 0-69,99 € = 12,9€
70-199 € = 9,9 €
>199 € = FREE
3-4 business days
Sweden 0-69,99 € = 15,9€
70-198,99 € = 11,9 €
> 199 = FREE
4-6 working days
Hungary 0-69,99 € = 12,9€
70-199 € = 9,9 €
3-4 working days

Frequently Asked Questions

Shipping has a standard cost of €5.90 for all destinations. With orders over 89 € shipping is free. Minor islands excluded, see the list on this page.

The products you see on the site are all in stock. Most deliveries take 1-3 business days (Monday through Friday) from the time of order. Delivery to the south and islands may take an extra day. Exceptional delays may occur due to couriers Up to 14 working days from the time of shipment.

The courier is automatically chosen to ensure the best delivery service and fast shipping time. Therefore, the customer cannot choose it.

The courier will make 2 delivery attempts, if the customer is absent on the first day, the courier will come again on the next working day. If the customer refuses the package (or does not pay the COD amount), the package will return to the sender.

It is not possible to request a specific delivery time. We encourage you to have your order delivered to a delivery address where a person is available to receive the package.

Couriers do not have a telephone, so they cannot contact customers before delivery.

The courier is required to deliver the package to a person, who must sign the delivery receipt. If the recipient or his proxy is not present, the delivery cannot be made. If the customer agrees on his own initiative with the courier to deliver to an unattended place, he will assume responsibility for theft or loss.

Yes, it is possible to cancel an order after shipment. The order will be refunded within 7 days after it returns to our warehouses. If the courier will still try delivery, the customer is required to refuse the order. If the order is still delivered, we will arrange for pickup at our expense. Attention. The return of the product to stock from the time of the cancellation request may take up to 30 days.

Unfortunately, it is not possible to receive floor delivery, only curbside delivery.

In this case report the problem to us as soon as possible. Sometimes for organizational reasons couriers mark a package as delivered and deliver it the next day. If the package turns out to be lost or stolen we will initiate an investigation with the courier company. We will need your cooperation: you will need to provide us with information and documents to prove that you did not receive the package (the procedure will be explained to you by our customer service department). If the search for the package at the courier company's premises is unsuccessful, the package will be considered stolen and a report will be sent to law enforcement. It may take up to 14 days from the date of your report of an unreceived package for a refund to be issued or resubmitted.

Extra rates for smaller islands

Shipping to the smaller islands and Venice is charged €14.99 for orders up to €89, €9.9 for orders over €89.

ACQUACALDA (ME), ANACAPRI (NA), BARANO D ISCHIA (NA), BUONOPANE (NA), CAMPIONE D ITALIA (CO), CAMPO NELL ELBA (LI), CANNETO (ME), CAPOLIVERI (LI), CAPRAIA ISOLA (LI), CAPRI (NA), CARLOFORTE (SU), CARPANI (LI), CASAMICCIOLA TERME (NA), CAVO (LI), CAVOLI (LI), FAVIGNANA (TP), FILICUDI PORTO (ME), FONTANA (NA), FORIO (NA), GIGLIO CAMPESE (GR), GIGLIO CASTELLO (GR), GIGLIO PORTO (GR), GINOSTRA (ME), ISCHIA (NA), ISCHIA PONTE (NA), ISCHIA PORTO (NA), ISCHIA SAN MICHELE (NA), ISOLA DEL GIGLIO (GR), ISOLA DI CAPRERA (SS), ISOLE TREMITI (FG), KAMMA (TP), LA MADDALENA (SS), LA PILA (LI), LACCO AMENO (NA), LAMPEDUSA (AG), LAMPEDUSA AND LINOSA (AG), LE FORNA (LT), LEVANZO (TP), LINGUA (ME), LINOSA (AG), LIPARI (ME), LIVIGNO (SO), MAGAZZINI (LI), MALFA (ME), MARCIANA (LI), MARCIANA MARINA (LI), MARETTIMO (TP), MARINA DI CAMPO (LI), MARINA GRANDE DI CAPRI (NA), MONETA (SS), MONTERONE (NA), PANAREA (ME), PANTELLERIA (TP), PANTELLERIA AEROPORTO (TP), PANZA (NA), PECORINI A MARE (ME), PESCHIERA MARAGLIO (BS), PIANOCONTE (ME), PIANOSA (LI), PIEDIMONTE D ISCHIA (NA), POGGIO (LI), POMONTE (LI), PONZA (LT), PORTO AZZURRO (LI), PORTOFERRAIO (LI), PROCCHIO (LI), PROCIDA (NA), QUATTROPANI (ME), RIO (LI), RIO MARINA (LI), RIO NELL ELBA (LI), SAN DOMINO (FG), SAN GIOVANNI (LI), SAN NICOLA DI TREMITI (FG), SAN PIERO IN CAMPO (LI), SANT ANGELO (NA), SANT ANTUONO D ISCHIA (NA), SANT ILARIO (LI), SANTO STEFANO (LT), SCAURI (TP), SECCHETO (LI), SERRARA (NA), SERRARA FONTANA (NA), STROMBOLI (ME), SUCCHIVO (NA), TESTACCIO D ISCHIA (NA), TREPALLE (SO), USTICA (PA), VENEZIA (VE), VENTOTENE (LT).